About us

The Pilates BAY is located within The Haven Wellness Centre in the heart of Stourport-on-Severn.

Free parking, coffee shop, medi-spa, hair salon, swimming pool, sauna, steam room.




This Privacy Policy for The Pilates BAY explains how we may access, collect, store, use, or share (collectively, "process") your personal information when you interact with our services. This includes when you:

  • Visit our website at https://www.thepilatesbay.co.uk or any other site we operate that links to this notice
  • Interact with us in other ways, such as through sales, marketing, or events

If you have questions or concerns, reviewing this notice will clarify your privacy rights and options. We are the data controller responsible for decisions about processing your personal information. If you disagree with our policies or practices, please refrain from using our Services. For any remaining questions, contact us at thepilatesbay@outlook.com.

Key Points Summary

This summary highlights the main elements of our Privacy Notice. For more details on any topic, refer to the linked sections or use the table of contents below.

  • What personal information do we process? Depending on your interactions with our Services, choices, and features used, we may process information you provide. See more about personal information you share with us.
  • Do we process sensitive personal information? Certain data (e.g., racial or ethnic origins, sexual orientation, or religious beliefs) may be considered sensitive in some regions. We do not process any sensitive personal information.
  • Do we receive information from third parties? No, we do not collect information from third parties.
  • How do we process your information? We use it to deliver, enhance, and manage our Services; communicate with you; prevent security issues and fraud; and comply with legal requirements. We may also use it for other purposes if you consent. We only process data with a valid legal basis. Learn more about processing your information.
  • When and with whom do we share personal information? Sharing occurs only in specific circumstances and with certain parties. See details on sharing your information.
  • How do we protect your information? We use appropriate organizational and technical measures, but no online system is fully secure. Learn more about our security practices.
  • What are your rights? Your location may grant specific rights over your personal information. See your privacy rights.
  • How can you exercise your rights? Submit a request or contact us directly. We handle requests per applicable laws.
  • Want more details? Read the full Privacy Notice below.

1. What Information Do We Collect?Personal information you provide In short: We collect only the personal information you voluntarily share with us. This includes data provided when you inquire about our products or Services, participate in activities on our Services, or contact us directly. We do not process sensitive information. Any information you share must be accurate, complete, and up-to-date. Please inform us of any changes.

2. How Do We Process Your Information?In short: We process data to deliver, improve, and manage Services; communicate; ensure security and prevent fraud; comply with laws; and for other consented purposes. Processing depends on your interactions and may include:

  • Protecting vital interests, such as preventing harm to individuals.

3. What Legal Bases Do We Use for Processing?In short: We process personal information only when necessary and with a valid legal basis, such as consent, legal compliance, contractual needs, rights protection, or legitimate interests. Under GDPR and UK GDPR, our bases include:

  • Consent: We process with your permission for specific purposes. You may withdraw consent anytime.
  • Legal Obligations: To comply with laws, cooperate with authorities, or defend legal claims.
  • Vital Interests: To protect safety in emergencies.

4. When and With Whom Do We Share Your Information?In short: Sharing is limited to specific scenarios and parties. Examples include:

  • Business Transfers: During mergers, asset sales, financing, or acquisitions.

5. Do We Use Cookies or Tracking Technologies?In short: Yes, we may use cookies and similar tools to collect and store data. These help with security, functionality, preferences, and basic operations. Third parties may use tracking for analytics, advertising, tailored ads, or reminders (based on your preferences). Ads may appear on our Services or elsewhere. Details on managing these are in our Cookie Notice: __________.

6. How Long Do We Retain Your Information?In short: Only as long as needed for the purposes in this notice, or as required by law. We retain data only for necessary periods (e.g., legal, tax, or accounting requirements). Once no longer needed, we delete or anonymize it. If not possible (e.g., backups), we securely isolate it until deletion.

7. How Do We Secure Your Information?In short: We use reasonable organizational and technical measures to protect data. Despite our efforts, no internet transmission or storage is 100% secure. We cannot guarantee against unauthorized access. You transmit data at your own risk and should use secure environments.

8. Do We Collect Data from Minors?In short: No, we do not knowingly collect or market to children under 18. We do not target or sell data from those under 18. Using Services confirms you are 18+ or a consenting parent/guardian. If we discover such data, we will delete it promptly. Report any concerns to thepilatesbay@outlook.com.

9. What Privacy Rights Do You Have?In short: In regions like the EEA, UK, and Switzerland, you have enhanced rights to access and control your data. These may include access, rectification, erasure, restriction, portability, objection, and avoiding automated decisions. Contact us to exercise rights (see section 12). We respond per applicable laws. You may complain to relevant authorities (e.g., EU member state, UK, or Swiss commissioner). Withdraw consent anytime without affecting prior processing. Email questions to thepilatesbay@outlook.com.

10. Do-Not-Track Features Browsers may offer Do-Not-Track (DNT) signals. No universal standard exists yet, so we do not currently respond to them. If a mandatory standard emerges, we will update this notice.

11. Do We Update This Notice? Yes, as needed for legal compliance. Updates are marked with a revised date. Material changes may be notified prominently or directly. Review frequently.

12. How to Contact Us About This Notice Email: thepilatesbay@outlook.com Post: The Pilates BAY, 1-3 Lombard St, Stourport-on-Severn DY13 8DP, United Kingdom

13. How to Review, update, or delete your data depending on your location, you may request access, processing details, corrections, deletion, or consent withdrawal (subject to legal limits). Submit a data subject access request to exercise these rights.